Last Updated: February 6, 2026
These terms cover developers using Veryfi’s API on our Starter plan (self-serve, pay-as-you-go).
Starter vs Enterprise:
- Starter: Self-serve signup, these online terms apply, no legalese contract needed
- Enterprise: Custom pricing, dedicated support, and volume discounts – we’ll share a detailed contract with you that supersedes these terms
If you upgrade to Enterprise or contact our sales team, we’ll send you a proper agreement tailored to your needs.
1. What You Get
API Access to:
- Receipt OCR & data extraction
- Invoice OCR & data extraction
- Bank statement OCR
- Document classification
- 39 document types supported
Starter Plan Includes:
- 100 free API calls/month
- Pay-as-you-go beyond that ($0.10/document)
- Standard API support (email, docs)
- Community Slack access
See veryfi.com/pricing for current rates.
2. How You Can Use the API
✅ Permitted Uses:
- Integrate into your web or mobile app
- Build internal tools for your company
- Create customer-facing features using our API
- Extract data from documents for your users
- White-label the results in your UI
- Offer as part of your commercial product (B2B2C is fine!)
Example Use Cases:
- Expense tracking apps
- Accounting software integrations
- Receipt capture in loyalty programs
- Invoice processing for marketplaces
- Document management systems
3. What You Can’t Do
❌ Prohibited:
- Resell raw API access (you can use results in your product, but can’t just pass through API calls)
- Compete with Veryfi by offering standalone OCR APIs
- Reverse engineer our models or algorithms
- Scrape our documentation or training materials
- Share your API keys with others
- Exceed rate limits without upgrading
- Use for illegal purposes
- Use API to train AI models
4. API Keys & Security
You’re responsible for:
- Keeping API keys confidential
- All activity under your keys
- Implementing proper security (HTTPS, key rotation, etc.)
- Not exposing keys in client-side code or public repos
If compromised:
- Immediately rotate keys in your dashboard
- Email us at [email protected]
5. Rate Limits & Usage
Starter Plan Limits:
- 100 requests/month included
- $0.10 per document after that
- 10 requests/second max
- 1,000 requests/day max
Overage Handling:
- Auto-charged for overages
- Upgrade to higher tier anytime for better rates
- We’ll email you at 80% of monthly quota
Need more? Enterprise plans get volume discounts and higher limits.
6. Your Data & Our Data
Your Documents & Results
- You own all documents you submit and data we extract
- We can use anonymized data to improve our models
- We never share your specific documents or identifiable data
- You can delete your data anytime via API or dashboard
What We Anonymize & Use
To make our OCR better, we may use:
- Document images (with all PII removed)
- Accuracy metrics across all customers
- Common field patterns and layouts
We remove: Names, addresses, amounts, account numbers, dates, business names, any identifying info
Your Responsibilities
- Get proper consent from your end users
- Follow privacy laws (GDPR, CCPA, HIPAA etc.)
- Don’t send us data you don’t have rights to process
7. API Performance
We aim for:
- 99.9% uptime
- < 3 second avg response time
- Same-day support response (SLA dependent)
We don’t guarantee:
- Zero downtime (maintenance and life happens)
- Perfect OCR accuracy (review important data)
- Instant support (startup urgency support)
Check status: status.veryfi.com
8. Payment & Billing
How Billing Works
- See Pricing Page
- Billed monthly in arrears
- Charges auto-billed to your card
Late Payment
- If payment fails, API access pauses
- You have 7 days to update payment
- Data deleted if 90 days overdue
9. Support
Starter plan includes:
- Email support ([email protected])
- Documentation (docs.veryfi.com)
- Community Slack
- Status page updates
Response times:
- Bugs/outages: Same day
- How-to questions: 1-2 business days
Want faster support? Upgrade to Enterprise for dedicated support.
10. Liability & Indemnification
Our Liability
Maximum liability: What you paid us in the last 12 months
Not liable for:
- Indirect or consequential damages
- Lost profits or data
- Your customers’ claims
- Third-party service failures
Your Responsibilities
You’re liable for:
- How your users use the API
- Claims about data you send us
- Violations of these terms
- Your end users’ privacy violations
11. IP & Ownership
We own:
- The API, models, algorithms, infrastructure
- Our documentation and SDKs
- Veryfi name and logo
You own:
- Your application
- Your customer relationships
- Data you send us
You can:
- Use extracted data the way you want
- White-label our results in your UI
- Say “Powered by Veryfi” (optional)
You can’t:
- Use our logo without permission
- Claim you built the OCR technology
- Claim that services not from us are our services
- Reverse engineer our models
- Use multiple accounts to obtain free or discounted services
- Providing services that encourage others to violate these terms
12. Changes & Termination
Changes to Terms
- We’ll provide you with a reasonable notice of major changes to the terms, whether through email or updating the terms here
- Continued use means acceptance
- Don’t agree? Cancel before changes take effect
Canceling
You can cancel anytime:
- Delete API keys in dashboard
- Email [email protected]
- No penalties or fees
We can suspend if:
- You violate terms
- Payment fails
- Illegal/abusive use
After Termination
- API access stops immediately
- Data available for 90 days
- Outstanding charges still due
13. The Fine Print
Governing Law: California
Disputes: San Mateo County courts
Entire Agreement: This document is the whole deal
Modifications: Via email notice (30 days)
No Resale: Don’t just resell our API as your API
Export Compliance: Don’t violate US export laws
Need More?
Upgrade to Enterprise if you:
- Process >10,000 docs/month (better rates)
- Need custom SLA or dedicated support
- Want SSO, custom contracts, or invoicing
- Need higher rate limits
- Want phone support
What happens when you upgrade:
- We’ll send you a formal Enterprise Agreement to review and sign
- That contract replaces these online terms
- You’ll work directly with our sales team on custom pricing
Contact: [email protected]
We also publish our privacy policy, we encourage you to read it at Privacy Policy.
Questions?
Docs: docs.veryfi.com
Email: [email protected]
Status: status.veryfi.com
Slack: veryfi.com/slack
By using the Veryfi API, you agree to these terms.
Need a contract? If you’re an enterprise customer or need custom terms, contact [email protected] and we’ll send you a formal agreement.